Autopilot
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AI Customer Support for E-commerce & SaaS

24/7 Instant AI Support for Your Customers.

Connect Gmail + Knowledge Base. AI responds to customer questions instantly using your docs, FAQs, and help center. 24/7.

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The Problem

Slow Customer Support is Killing Your Growth

E-commerce and SaaS teams spend 15+ hours weekly answering the same questions over and over. Every delayed response loses customers.

Slow Response Times
  • Customers waiting hours for responses
  • Support tickets piling up overnight
  • Weekends with zero coverage
  • Different time zones = angry customers
Same Questions Daily
  • Answering shipping questions 50x/day
  • Same refund policy questions
  • Repetitive how-to questions
  • Team burned out on repetition
Expensive Support Team
  • Hiring support agents = $3K+/month each
  • Training new hires takes weeks
  • High turnover = constant rehiring
  • Can't afford 24/7 coverage

The Solution

Autopilot Handles Customer Support Automatically

Set it up once. Your AI support agent responds instantly to customer questions 24/7.

Slack
Connect Gmail & Knowledge Base

Connect Gmail and upload your knowledge base (FAQs, docs, help center).

  • Click Connect Gmail
  • Upload your knowledge base
  • Done!
Train your AI

AI learns from your existing support responses and documentation.

“AI automatically learns: shipping policies, refund process, product specs, troubleshooting steps, and more.”

Respond automatically

AI responds to customer emails instantly using your knowledge.

  • Instant responses to common questions
  • Escalates complex issues to you
  • Learns from your feedback
  • Works 24/7

Features

Everything You Need for Great Support

All the tools you need to automate customer support with Autopilot.

Instant ResponsesAI responds to customer questions in seconds, not hours. 24/7 coverage.
Smart Knowledge BaseAI learns from your docs, FAQs, and past responses to answer accurately.
Multi-Language SupportRespond to customers in their language automatically.
Smart EscalationComplex questions get automatically escalated to your team.
Analytics & InsightsTrack response times, common questions, and customer satisfaction.
Secure & PrivateCASA-verified sandboxes with enterprise-grade security.

FAQ

Frequently Asked Questions

Everything you need to know about automating customer support with Autopilot.

Can't find what you're looking for? Contact our support@autopilotai.live

Stop Hiring Support Agents.
Start Using AI.

Join 200+ e-commerce stores and SaaS companies automating customer support. Start free, upgrade anytime.

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